Privacy Policy

We are very pleased about your interest in our company. Data protection has a particularly high priority for Wendl Hotelbetriebs GmbH - HOTEL andrä. The use of the websites of Wendl Hotelbetriebs GmbH - HOTEL andrä is generally possible without providing personal data. However, if a data subject wishes to use special services of our company through our website, the processing of personal data may become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, email address, or phone number of a data subject, is always carried out in accordance with the General Data Protection Regulation and in accordance with the applicable country-specific data protection regulations for Wendl Hotelbetriebs GmbH - HOTEL andrä.

Through this privacy policy, our company aims to inform the public about the type, scope, and purpose of the personal data we collect, use, and process. In addition, this privacy policy provides data subjects with information about their rights.

Wendl Hotelbetriebs GmbH - HOTEL andrä, as the party responsible for processing, has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, internet-based data transmissions can generally have security gaps, so absolute protection cannot be guaranteed. For this reason, it is up to each data subject to transmit personal data to us through alternative means, for example by telephone.

The privacy policy of Wendl Hotelbetriebs GmbH - HOTEL andrä is based on the terminology used by the European legislator when issuing the General Data Protection Regulation (GDPR). Our privacy policy is intended to be easily readable and understandable for both the public and our customers and business partners. To ensure this, we would like to explain the terminology used in advance.

In this privacy policy, we use the following terms, among others:

a) personal data

Personal data is any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, particularly by reference to an identifier such as a name, identification number, location data, an online identifier, or to one or more specific characteristics that express the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

b) data subject

Data subject is any identified or identifiable natural person whose personal data is processed by the controller.

c) processing

Processing is any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

e) profiling

Profiling is any form of automated processing of personal data consisting of using that personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.

f) pseudonymization

Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures that ensure that the personal data is not attributed to an identified or identifiable natural person.

g) controller or processor

Controller or processor is the natural or legal person, authority, institution, or other body that alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or controllers may be designated or may be the specific criteria for their designation laid down in Union law or the law of the Member States.

h) processor

Processor is a natural or legal person, authority, institution, or other body that processes personal data on behalf of the controller.

i) recipient

Recipient is a natural or legal person, authority, institution, or other body to which personal data are disclosed, regardless of whether it is a third party or not. Authorities that may receive personal data in the course of a specific inquiry under Union law or the law of the Member States are not considered recipients.

j) third party

Third party is a natural or legal person, authority, institution, or other body other than the data subject, the controller, the processor, and the persons who, under the direct authority of the controller or the processor, are authorized to process the personal data.

k) consent

Consent is any freely given, specific, informed, and unambiguous indication of the data subject's wishes, by which they signify agreement to the processing of personal data relating to them, in the form of a statement or a clear affirmative action.

The controller within the meaning of the General Data Protection Regulation, other applicable data protection laws in the Member States of the European Union, and other provisions with data protection character is:

Wendl Hotelbetriebs GmbH - HOTEL andrä
Maxglaner Hauptstraße 70, 5020 Salzburg
Hubert Sattler Gasse 3, 5020 Salzburg (Address HOTEL andrä)

Phone +43 662 827648 3000
Email: andrae@wendlhotels.at
Website: www.hotel-andrae.at 

This website uses Google Analytics, a web analytics service of Google Inc. ("Google"). Google Analytics uses so-called "Cookies", text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website is typically transmitted to a Google server in the USA and stored there. If IP anonymization is enabled on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities, and provide additional services related to website usage and internet usage to the website operator. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by making the appropriate settings in your browser software; however, we point out that you may not be able to use all functions of this website to their fullest extent in this case. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of these data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
You can prevent the collection of your user data by Google Analytics only on this website by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data on future visits to this website: Deactivate Google Analytics.
If you delete the cookies in this browser, you must set the opt-out cookie again.
For more information on the Google Analytics terms and privacy, please also visit https://www.google.com/analytics/terms/en.html.

The website of Wendl Hotelbetriebs GmbH - HOTEL andrä collects a series of general data and information with each access to the website by an affected person or an automated system. This general data and information is stored in the server log files. The following can be collected: (1) types and versions of browsers used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) the sub-websites that are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet Protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information that serve to prevent hazards in the event of attacks on our information technology systems.

When using this general data and information, Wendl Hotelbetriebs GmbH - HOTEL andrä does not draw conclusions about the affected person. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as the advertising for it, (3) ensure the permanent functionality of our information technology systems and the technology of our website, and (4) provide law enforcement authorities with the information necessary for prosecution in the event of a cyber-attack. These anonymously collected data and information are therefore evaluated by Wendl Hotelbetriebs GmbH - HOTEL andrä statistically and with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data from the server log files is stored separately from all personal data provided by an affected person.

The website of Wendl Hotelbetriebs GmbH - HOTEL andrä contains information required by legal regulations that enable quick electronic contact with our company as well as immediate communication with us, which also includes a general address for so-called electronic mail (email address). If a data subject contacts Wendl Hotelbetriebs GmbH - HOTEL andrä via email or through a contact form, the personal data transmitted by the data subject will be automatically stored. Such personal data transmitted voluntarily by a data subject to Wendl Hotelbetriebs GmbH - HOTEL andrä will be stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

Wendl Hotelbetriebs GmbH - HOTEL andrä processes and stores personal data of the affected person only for the period necessary to achieve the storage purpose or as provided by the European legislator or another legislator in laws or regulations to which Wendl Hotelbetriebs GmbH - HOTEL andrä is subject.
If the storage purpose no longer applies or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data will be routinely and in accordance with the legal regulations blocked or deleted.

a) Right to Confirmation
Every data subject has the right granted by the European legislator to request confirmation from Wendl Hotelbetriebs GmbH - HOTEL andrä as to whether personal data concerning them is being processed. If a data subject wishes to exercise this right to confirmation, they can contact our data protection officer at any time.

b) Right to Information
Every person affected by the processing of personal data has the right granted by the European legislator to obtain from Wendl Hotelbetriebs GmbH - HOTEL andrä free information about the personal data concerning them stored at any time and a copy of this information. Furthermore, the European legislator has granted the data subject the right to information about the following information:

• the purposes of processing
• the categories of personal data being processed
• the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations
• if possible, the planned duration for which the personal data will be stored, or, if not possible, the criteria for determining this duration
• the existence of a right to rectification or deletion of personal data concerning the data subject or to restriction of processing by the controller or a right to object to such processing
• the existence of a right to lodge a complaint with a supervisory authority
• if the personal data is not collected from the data subject: All available information about the origin of the data
• the existence of automated decision-making, including profiling, in accordance with Article 22 (1) and (4) GDPR and - at least in these cases - meaningful information about the logic involved and the significance and the intended consequences of such processing for the data subject

Furthermore, the data subject has the right to information as to whether personal data has been transferred to a third country or to an international organization. In this case, the data subject has the right to obtain information about the appropriate safeguards relating to the transfer. If a data subject wishes to exercise this right to information, they can contact our data protection officer at any time.

c) Right to Rectification
Every person affected by the processing of personal data has the right granted by the European legislator to request the immediate rectification of inaccurate personal data concerning them. Furthermore, the data subject has the right to request the completion of incomplete personal data - also by means of a supplementary declaration - taking into account the purposes of the processing. If a data subject wishes to exercise this right to rectification, they can contact our data protection officer at any time.

d) Right to Deletion (Right to be Forgotten)
Every person affected by the processing of personal data has the right granted by the European legislator to request from the controller the immediate deletion of personal data concerning them if one of the following reasons applies and if processing is not necessary:

• The personal data have been collected or otherwise processed for purposes for which they are no longer necessary.
• The data subject withdraws consent on which the processing is based according to Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR, and there is no other legal basis for the processing.
• The data subject objects to the processing pursuant to Art. 21 (1) GDPR, and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21 (2) GDPR.
• The personal data has been processed unlawfully.
• The deletion of personal data is necessary to comply with a legal obligation under Union law or the law of the member states to which the controller is subject.
• The personal data was collected in relation to offered services of the information society pursuant to Art. 8 (1) GDPR.

If one of the above reasons applies and a data subject wishes to request the deletion of personal data stored at Wendl Hotelbetriebs GmbH - HOTEL andrä, they can contact our data protection officer at any time. The data protection officer of Wendl Hotelbetriebs GmbH - HOTEL andrä or another employee will ensure that the deletion request is complied with immediately.
If the personal data has been made public by Wendl Hotelbetriebs GmbH - HOTEL andrä and our company is obliged to delete the personal data as a controller in accordance with Art. 17 (1) GDPR, Wendl Hotelbetriebs GmbH - HOTEL andrä shall take reasonable steps, taking into account available technology and implementation costs, to inform other controllers who process the published personal data that the data subject has requested the deletion of all links to this personal data or of copies or replications of this personal data, insofar as the processing is not necessary. The data protection officer of Wendl Hotelbetriebs GmbH - HOTEL andrä or another employee will take the necessary actions on a case-by-case basis.

e) Right to Restriction of Processing
Every person affected by the processing of personal data has the right granted by the European legislator to request from the controller the restriction of processing if one of the following conditions is met:

• The accuracy of the personal data is contested by the data subject, for a period that enables the controller to verify the accuracy of the personal data.
• The processing is unlawful, the data subject opposes the deletion of the personal data and requests instead the restriction of the use of the personal data.
• The controller no longer needs the personal data for the purposes of processing, but the data subject needs it for the establishment, exercise, or defense of legal claims.
• The data subject has objected to processing under Art. 21 (1) GDPR, and it is not yet clear whether the legitimate grounds of the controller override those of the data subject.

If any of the above conditions are met and a data subject wishes to request the restriction of personal data that is stored at Wendl Hotelbetriebs GmbH - HOTEL andrä, they can contact our data protection officer at any time. The data protection officer of Wendl Hotelbetriebs GmbH - HOTEL andrä or another employee will initiate the restriction of processing.

f) Right to Data Portability
Every person affected by the processing of personal data has the right granted by the European legislator to receive the personal data concerning them which they have provided to a controller, in a structured, commonly used and machine-readable format. They also have the right to transmit those data to another controller without hindrance from the controller to whom the personal data have been provided, provided that the processing is based on consent pursuant to Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR or on a contract pursuant to Art. 6 (1) (b) GDPR, and the processing is carried out by automated means, provided that the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, the data subject has the right to obtain, when exercising their right to data portability under Art. 20 (1) GDPR, that the personal data be transmitted directly from one controller to another, where technically feasible and provided that this does not adversely affect the rights and freedoms of others.
To assert the right to data portability, the data subject can contact at any time the data protection officer appointed by Wendl Hotelbetriebs GmbH - HOTEL andrä or another employee.

g) Right to Object
Every person affected by the processing of personal data has the right granted by the European legislator to object at any time to the processing of personal data concerning them, which is based on Art. 6 (1) (e) or (f) GDPR, for reasons relating to their particular situation. This also applies to profiling based on these provisions.
Wendl Hotelbetriebs GmbH - HOTEL andrä shall no longer process personal data in the event of an objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or the processing is for the establishment, exercise, or defense of legal claims.
If Wendl Hotelbetriebs GmbH - HOTEL andrä processes personal data for the purpose of direct marketing, the data subject has the right to object at any time to the processing of personal data for the purpose of such marketing. This also applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the processing for the purposes of direct marketing, Wendl Hotelbetriebs GmbH - HOTEL andrä will no longer process personal data for these purposes.
Furthermore, the data subject has the right, for reasons relating to their particular situation, to object to the processing of personal data concerning them, which takes place at Wendl Hotelbetriebs GmbH - HOTEL andrä for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 (1) GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.
To exercise the right to object, the data subject can directly contact the data protection officer of Wendl Hotelbetriebs GmbH - HOTEL andrä or another employee. The data subject is also free to exercise their right to object in connection with the use of services of the information society, notwithstanding Directive 2002/58/EC, by automated means employing technical specifications.

h) Automated Decision-Making in Individual Cases including Profiling
Every person affected by the processing of personal data has the right granted by the European legislator not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning them or similarly significantly affects them, unless the decision (1) is necessary for entering into or performance of a contract between the data subject and the controller, or (2) is permissible under Union or member state law to which the controller is subject and which also lays down suitable measures to safeguard the rights and freedoms and legitimate interests of the data subject, or (3) is based on the data subject's explicit consent.
If the decision (1) is necessary for entering into or performance of a contract between the data subject and the controller or (2) is taken with the explicit consent of the data subject, Wendl Hotelbetriebs GmbH - HOTEL andrä shall implement appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject, which shall at least include the right to obtain human intervention on the part of the controller, to express their point of view and to contest the decision.
If the data subject wishes to assert rights regarding automated decisions, they can contact our data protection officer at any time.

i) Right to Withdraw Data Protection Consent
Every person affected by the processing of personal data has the right granted by the European legislator to withdraw consent to the processing of personal data at any time.
If the data subject wishes to assert their right to withdraw consent, they can contact our data protection officer at any time.

Art. 6 I lit. a DS-GVO serves as the legal basis for processing operations where we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the fulfillment of a contract to which the data subject is a party, as is the case with processing operations necessary for the delivery of goods or the provision of other services or considerations, the processing is based on Art. 6 I lit. b DS-GVO. The same applies to processing operations necessary for the performance of pre-contractual measures, for example, in cases of inquiries regarding our products or services. If our company is subject to a legal obligation requiring the processing of personal data, such as for the fulfillment of tax obligations, the processing is based on Art. 6 I lit. c DS-GVO. In rare cases, the processing of personal data may be necessary to protect vital interests of the data subject or another natural person. This would occur, for example, if a visitor at our business were to be injured and subsequently, their name, age, health insurance data, or other vital information had to be disclosed to a doctor, hospital, or other third parties. In that case, the processing would be based on Art. 6 I lit. d DS-GVO. Ultimately, processing operations could be based on Art. 6 I lit. f DS-GVO. This legal basis applies to processing operations not covered by any of the aforementioned legal bases when the processing is necessary to safeguard a legitimate interest of our company or a third party, provided that the interests, fundamental rights, and freedoms of the data subject do not outweigh. Such processing operations are particularly permitted for us because they were specifically mentioned by the European legislator. He held the view that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47 Sentence 2 DS-GVO).

If the processing of personal data is based on Article 6 I lit. f GDPR, our legitimate interest is the conduct of our business for the benefit of the well-being of all our employees and our shareholders.

The criterion for the duration of storage of personal data is the respective statutory retention period. Upon expiration of this period, the corresponding data will be routinely deleted, provided they are no longer necessary for the fulfillment of the contract or the initiation of a contract.

We inform you that the provision of personal data is partly required by law (e.g., tax regulations) or may result from contractual agreements (e.g., information about the contractual partner). In some cases, it may be necessary for a contract to be concluded that a data subject provides us with personal data that must subsequently be processed by us. For example, the data subject is obligated to provide us with personal data when our company enters into a contract with them. A failure to provide personal data would mean that the contract with the data subject could not be concluded. Before providing personal data, the data subject must contact our data protection officer. Our data protection officer clarifies on a case-by-case basis whether the provision of personal data is legally or contractually required or necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, and what the consequences of non-provision of personal data would be.

As a responsible company, we refrain from automated decision-making or profiling.

Austrian Data Protection Authority
Wickenburggasse 8
1080 Vienna
Austria
dsb@dsb.gv.at

This privacy policy was generated by the privacy policy generator of DGD Deutsche Gesellschaft für Datenschutz GmbH, which operates as an External Data Protection Officer Freising, in cooperation with the lawyer for data protection law Christian Solmecke.